Privacy Policy

Privacy Policy — Core Systems Design

Last updated: 24/05/2026

1. Introduction

Core Systems Design (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

Visit our website

Use our AI tools, automations, or digital products

Become a client

Contact us or interact with our services

By using our website or services, you agree to the practices described in this Policy.

2. Information We Collect

2.1 Information You Provide Directly

We may collect:

Name and contact details

Business information

Payment details (processed securely by third‑party providers)

Content you upload or submit

Project requirements and communication history

2.2 Information Collected Automatically

When you visit our website, we may collect:

IP address

Browser type and device information

Pages visited and time spent

Cookies and tracking data

2.3 Information from Third Parties

We may receive information from:

Payment processors

CRM platforms

Advertising platforms (Google, Meta, etc.)

AI service providers (e.g., OpenAI)

3. How We Use Your Information

We use your information to:

Provide and improve our services

Build and maintain AI systems and automations

Communicate with you about projects, updates, or support

Process payments and manage subscriptions

Analyse website performance

Comply with legal obligations

We do not sell your data.

4. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

Contractual necessity — to deliver services you purchase

Legitimate interest — to improve our services and protect our business

Consent — for marketing communications and optional cookies

Legal obligation — when required by law

5. How We Store & Protect Your Data

We use industry‑standard security measures to protect your information, including:

Encrypted storage

Secure servers

Access controls

Password‑protected systems

Trusted third‑party processors

However, no system is 100% secure, and you acknowledge that you use our services at your own risk.

6. Sharing Your Information

We may share your data with:

Payment processors

Hosting providers

CRM and automation platforms

AI service providers

Marketing platforms

Legal or regulatory authorities (if required)

We only share what is necessary to deliver our services.

7. AI Systems & Data Handling

When using our AI tools or automations:

Your inputs may be processed by third‑party AI providers

We do not use your data to train public AI models

You are responsible for reviewing AI‑generated outputs before using them

8. Cookies & Tracking Technologies

We use cookies to:

Improve website performance

Analyse traffic

Personalise content

Support marketing and advertising

You can manage or disable cookies through your browser settings.

A full Cookie Policy can be provided if you want one.

9. Data Retention

We retain your information only for as long as necessary to:

Deliver services

Meet legal requirements

Resolve disputes

Maintain business records

You may request deletion at any time (see Section 11).

10. Your Rights (UK GDPR)

You have the right to:

Access your data

Correct inaccurate information

Request deletion

Restrict processing

Object to processing

Transfer your data

Withdraw consent at any time

To exercise these rights, contact us using the details below.

11. Third‑Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

13. Contact Information

For privacy questions or data requests, contact:

Core Systems Design Email: [email protected] Website: coresystemdesign.com