"Terms & Conditions — Core Systems Design
Last updated: 24/05/2026
1. Introduction
Welcome to Core Systems Design (“we”, “us”, “our”). These Terms & Conditions govern your use of our website, services, AI tools, automations, and any digital products provided by Core Systems Design.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must stop using our website and services.
2. Services Provided
Core Systems Design provides AI‑powered solutions including (but not limited to):
AI chatbots
AI voice agents
Automation workflows
Website design and development
Branding and creative services
CRM and booking system setup
Lead generation tools
Consulting and support
We reserve the right to modify, update, or discontinue any service at any time.
3. Eligibility
You must be:
At least 18 years old
Legally able to enter into a binding contract
Using our services for lawful business purposes
4. Payment & Billing
4.1 Pricing
All prices are listed in GBP (£) unless stated otherwise.
4.2 Subscriptions
Some services operate on a monthly subscription model. By subscribing, you authorise recurring payments until cancelled.
4.3 Late or Failed Payments
If payment fails, access to services may be paused or terminated.
4.4 Refunds
Refunds are not guaranteed and are issued at our discretion unless required by law.
5. Client Responsibilities
You agree to:
Provide accurate information needed to deliver services
Maintain access to your accounts (CRM, hosting, domains, etc.)
Use AI tools responsibly and legally
Not misuse or resell our systems without permission
6. Intellectual Property
6.1 Our IP
All content, branding, systems, workflows, and AI prompts created by Core Systems Design remain our intellectual property unless explicitly transferred in writing.
6.2 Client IP
You retain ownership of any content, branding, or assets you provide to us.
6.3 Licence to Use
We grant you a non‑exclusive licence to use the systems we build for your business while your subscription is active.
7. AI Usage & Limitations
You acknowledge that:
AI outputs may not always be accurate
AI systems require monitoring and human oversight
You are responsible for reviewing any AI‑generated content before using it publicly
We are not liable for decisions made based on AI outputs
8. Data & Privacy
We may collect and store information necessary to deliver our services. We do not sell client data.
For full details, see our Privacy Policy.
9. Third‑Party Tools & Integrations
Our services may integrate with third‑party platforms such as:
GoHighLevel
Meta
OpenAI
Hosting providers
Payment processors
We are not responsible for downtime, errors, or issues caused by third‑party services.
10. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect, incidental, or consequential damages
We do not guarantee specific business results
You use our services at your own risk
Our total liability will not exceed the amount you paid us in the previous 30 days.
11. Termination
We may suspend or terminate your access if:
Payments are overdue
You breach these Terms
You misuse our systems or intellectual property
You may cancel at any time by contacting us.
12. Changes to These Terms
We may update these Terms occasionally. Continued use of our services means you accept the updated version.
13. Contact Information
For questions or support, contact:
Core Systems Design Email: [email protected] Website: www.coresystemsdesign.com (or your actual doma